Many families use only a fraction of what their waiver allows, not because they don’t qualify, but because no one walked them through it. Let’s change that.
Here’s a quiet truth about waiver services: many families are entitled to supports they’ve never used, respite, supported employment, assistive technology, paid family caregiving, simply because the system never put them on the table.
How benefits go unused
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- A service exists in the waiver but was never added to the service plan.
- A family didn’t know respite hours were available, and burned out without them.
- A denial was never appealed, so the service quietly disappeared.
Getting what you qualify for is rarely automatic. It usually starts with a family asking, ‘are we using everything we can?’
Your move
Review your service plan with fresh eyes, list what your waiver covers, and compare. Where there’s a gap, ask your case manager directly. And if a service was denied, remember: you have the right to appeal. The Benefits Self-Audit checklist makes this a 20-minute exercise instead of a guessing game.
A note from Frisco. Frisco supports the agencies delivering these services and believes families deserve to use everything they’ve earned. This is general information, not benefits or legal advice, confirm specifics with your case manager and state. More at frisco.care.
See what you qualify for and what you’re not using yet.
The free Self-Audit finds what your plan allows but you aren’t using. Bring what you find to your case manager.