60-Second Agency Health Check

Rate your agency honestly across 5 key areas. This takes under a minute and will tell you exactly where your biggest operational risks lie.


1
Documentation & Compliance
DSP notes are completed on time, accurately, and meet waiver requirements.
2
EVV & Billing Accuracy
Electronic Visit Verification data flows cleanly into billing with minimal denials.
3
Scheduling & Authorization
Staff shifts match authorizations, and you catch mismatches before claims are submitted.
4
Audit Readiness
You could produce a complete client file for any person served within 30 minutes.
5
Staff Retention & Workload
DSPs describe their documentation load as manageable, not a source of frustration.
0 /20
Scoring Guide

17–20 (Mostly Always) Your agency is operating well. Let's talk about optimizing further.

11–16 (Mix of Usually/Sometimes) There are real gaps. A system review could prevent future audit exposure.

5–10 (Mostly Rarely/Sometimes) Significant risk. You need a conversation about your operations now.