Your Quick-Start Roadmap
The #1 reason agencies delay switching is fear of disruption. Here is exactly what implementation looks like — lighter than you expect.
Week 1
Discovery & Setup
- Kick-off call with your Frisco implementation specialist
- Map your existing workflows, authorizations, and billing setup
- Configure Frisco to match your waiver types and service codes
- Import client roster and authorization data
Week 2
Training & Pilot
- Coordinator and billing staff training (2-hour session)
- DSP mobile app training (30-min per cohort)
- Pilot with 3–5 clients to validate documentation workflows
- EVV integration tested and verified with your billing system
Week 3
Full Launch
- All active clients migrated to Frisco
- All DSPs onboarded to mobile app
- Live billing run with Frisco-generated claims
- Real-time support available for first full week
Week 4+
Optimize & Expand
- Review first billing cycle results and denial rates
- Enable advanced features: incident management, training tracking
- 30-day check-in call with your account manager
- Ongoing support via dedicated customer success channel
Want to know how we can support you?
Let’s chat about how Frisco can support you in delivering better care.